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HR’s Response to #MeToo

In light of the recent Harvey Weinstein allegations, you may have noticed your social feeds filling up with #metoo. This hashtag movement is raising awareness of sexual harassment, and as usual, we’re left asking the question… what does this mean for HR? What is HR’s response to #MeToo?

HR's response to #metoo

It may not shock us to hear experiences of sexual harassment or abuse in Hollywood. However, if you saw #metoo appearing on your social network, it may have come as a surprise how prevalent sexual harassment is among our social circles and our workplaces.

Sexual harassment is not new to the workforce, nor is HR ignorant to its existence. However, just like any other workplace issue, the fight is continuous and constantly changing.

If you’re a human resources professional, here are a few questions you should be asking yourself about sexual harassment, and some hard truths we found based on a 2016 report from the U.S. Equal Employment Opportunity Commission.

How can we create an environment of trust, versus fear, in our workforces so our employees feel free, and safe, to come forward when facing harassment?

Hard Truth: A 2003 study reported 75% of employees who spoke out against workplace mistreatment faced some form of retaliation.

 

How can we redefine what sexual harassment means in 2017 and ensure our employees know their rights?

Hard Truth: One in four women (25%) reported experiencing “sexual harassment” in the workplace when the term was not defined. Whereas, when “sexual harassment” included example scenarios, the rate rose to 50%, and when defined as “unwanted sexual attention or sexual coercion” along with examples, the rate rose to 75%.

 

How can we educate employees on company policies and procedures in response to sexual harassment?

Hard Truth: 90% of workers who have experienced harassment never formally reported it.

 

How can we not just perform preventative measures, but instead foster a culture of respect and civility among employees?

Hard Truth: Both male and female employees who observed hostility directed toward their female coworkers, not even dealing with the harassment directly, were more likely to experience lower psychological well-being.

 
The workplace is ever-evolving and our policies and preventions for Sexual Harassment need to keep up. It’s vital to the life of our businesses, to the bottom line, and to our employees’ well-being.

The Returnship

Have you seen the movie, “The Intern”? You know the one. Robert DeNiro comes out of retirement to work for a thriving start-up in the fashion industry run by Anne Hathaway. Funny, heart-warming, and inspiring, it’s a film that not only highlights the new “Lean In” culture with corporate feminism at its core, but also focuses on the generational gap that exists between DeNiro and his fellow co-workers. Returning to the workforce after a tech boom caused DeNiro’s character to face many new obstacles he might not have anticipated.

returnship

Don’t worry. We’re not writing a film review here. But “The Intern” got us thinking about this relatively new trend called the “Returnship”.

“Returnship” was a phrase coined by Goldman Sachs in 2008 when they developed an onboarding program specifically designed for people who had taken a break from the workforce, either to raise kids, serve in the military, or just simply, to take a break and reevaluate. Similar to an internship, their purpose in this program was to sharpen skills that they may not realize they need after taking an extended time off and to help these employees land a job, either at their firm or elsewhere.

But Goldman Sachs isn’t the only firm providing this service. In fact, you can find returnships from many other companies such as Deloitte, PwC, Ford, Johnson&Johnson and more!

If you’re thinking about a Returnship or offering the program to your employees, here are a couple of the benefits you can find:

Returnships Provide Tech Training

Technology is constantly changing. Whether you’ve taken 2 years off or 10 years off, chances are you have a few things to catch up on. By participating in a Returnship program, you have an opportunity to sharpen your skills, without neglecting your job responsibilities. Returnships can provide the support and training needed to do the job successfully: a win-win for both employees and employers.

Returnships Provide Equal Opportunity

43% of women take time off to raise families. This fact alone has made it difficult in the past for women to have equal opportunity in the workforce. Returnships are changing that. No matter the reason for taking a break, Returnships provide equal opportunities for men and women to step back into the workforce when they are ready while gaining the necessary skills and growing their network.

Returnships Provide Launching Pads

Many people returning to work may not be 100% sure what type of job they’re looking to fill. For some their previous job may not exist, while others might be considering a career switch. Returnships can be a great launching pad for experimenting with various types of roles and understanding the various nuances and changes of each. After completing a returnship, employees will be better informed and prepared for the role they’re stepping into.

The internet is full of mixed reviews when it comes to returnships. Are you thinking about implementing this program at your company? What are the obstacles you think you’ll face?

The Power of Storytelling

In human resources, we are constantly looking for ways to improve our interview process in order to hire great talent. And by great talent we don’t just mean qualified candidates, but individuals who provide an addition to our culture that we’d either been looking for or didn’t even realize we were missing.

But maybe the reason we’re not succeeding is because we’re conducting interviews like stuffy questionnaires and expecting to understand the intricacies of a prospect’s personality and previous experiences. Perhaps the answer to our interviewing woes comes through approaching the process like a journalist, rather than a hiring manager or recruiter.

storytelling interview tips

When a journalist sits down with their subject, they are trying to find something that makes them stick out. They want to hear what makes their story unique and different from all the other people they’ve researched before. It’s the same way when we interview a candidate. We want to find something that makes them different, whether in their previous careers, education, or just life experience.

The next time you sit down for an interview, consider the power of storytelling. Use these tips to hear their story and consider whether or not they’d be a good fit for your company and the role in question.

There is no right or wrong answer.

Best-selling author, Cal Fussman, puts it this way: “It’s more like you’re casting a movie and you know the part you need to cast for, and you know the traits that person’s going to need to make that job work for you and for that person. And so, it really isn’t a matter of this person’s bad or this person’s good. If you treat it like a casting director in a movie, you would say that’s the perfect person for that role.” Remember that there are multiple ways a candidate can answer your questions, or at least if you’re asking the right questions, that’s how it should be…

Ask the right questions.

We all know the tried and true “What’s your biggest weakness?”. Candidates have most likely pored over different responses trying to find the perfect one. Instead of asking something that they’ll hear in their other 20 interviews, consider asking questions that cut more to the core of your company culture. For example, if you’re hiring for a sports agency, ask them about the best game they ever played or witnessed. This is a great opportunity to not only gauge their passion for the industry, but to get them to tell a story. You’ll learn so much about their personality not only by the content that they share, but the way they share it.

Think outside the box, or at least, the office.

You might think conducting an interview has to happen within the four walls of your office or conference room, but that just isn’t true. If you conduct a lot of meetings at the nearby coffee shop, why not try it in your interview? Of course, find a place that’s still conducive for conversation, but a cup of coffee will definitely put you and your candidate at ease compared to the glare of fluorescent lights. In this way, they’ll feel more comfortable opening up when it’s time to share their story.

How do you get candidates to share their story? What are some questions you would ask?

When Disaster Strikes

You’ve probably seen the devastating affects of Hurricane Harvey. The category 4 hurricane reached Houston over the weekend and caused flooding and damage to the area, leading non-profit and disaster relief organizations to turn their attention to Texas.

hurricane harvey disaster relief

At PerkSpot, we love to see the different ways our clients are stepping into the gap and fulfilling needs all over the U.S.. In fact, just last week we discussed the role of HR in light of Charlottesville and how our clients are flipping the script.

This week is no different. Hurricane Harvey brought devastation to many Texas homes. Here are a few of our PerkSpot family’s most creative efforts to bring relief to Houston.

Southwest Airlines

Southwest is one of our oldest partners and we are so proud to call them part of the PerkSpot family. They are constantly finding new ways to spread the “Luv”. So, when disaster struck Houston, they were quick to use their resources to provide relief to the area. Southwest flew 500 stranded passengers to Dallas free of charge.

H-E-B

This twitter status speaks for itself. H-E-B, founded in Texas and now one of the nation’s largest independent food retailers, knows the importance of a nice warm meal. They’re providing meals, ice, water, and other needs at their storefronts for those affected by the disaster, along with collecting donations directly on their site.

Starbucks

Starbucks is known for their constant support of their Partners. In response to Hurricane Harvey, Starbucks partners (employees) who donate to relief efforts can request matching funds through the company’s Partner Match program. Currently, the Starbucks Foundation, has donated $250,000 to the American Red Cross. Another reason why it’s great #tobeapartner.

Lyft

Take a ride with this PerkSpot client and round up your change to support Hurricane Harvey relief efforts. They’ve pledged to donate $100,000 to the Hurricane Harvey Relief Fund, created by the city’s mayor. Plus, they are even coordinating food and supply drives across Texas.

American Red Cross

Yep, that’s right, this leading organization for disaster relief is a PerkSpot partner. Below is a video showcasing their current efforts and here is a place you can donate to increase their efforts across Texas.

If you’re looking for ways to help, you can always donate to the Red Cross efforts. Human Resources, check out these tips on implementing policies and assisting those in need.

Making a Difference for Diversity and Inclusion

The news of Charlottesville has shaken most of us to our core. As a result, it can be easy to lose sight of the efforts we’ve made for diversity and inclusion.

diversity and inclusion

The following stories do not take away from the effects of Charlottesville and the battle we must continue to fight. However, we think it’s important to also recognize the good. There are companies in the U.S. who are taking a stand and making a difference. They are creating a safe, fulfilling, and supportive environment for employees of underrepresented communities.

Here are companies making a difference for diversity in 2017. Oh, and best of all, they all happen to be PerkSpot clients.

Humana:

Leading the charge, Humana focuses on the well-being of their associates through the Executive Inclusion & Diversity Council, led by their President and CEO, Bruce Broussard, and various Network Resource Groups that provide business outreach and professional development. In turn, their goal is to make Humana associates passionate about I&D in order to better serve their communities and help them to achieve their best health.

“Humana serves millions of members, and each of them is unique … By reflecting that diversity in our associate population, we can meet our members where they are on their health journeys and better understand their needs. Our associates’ vast variety of backgrounds, perspectives and beliefs makes us a stronger, more nimble and more empathetic company.” – Bruce Broussard, CEO

Abbott:

Voted number 10 on DiversityInc’s Top 50 most diverse companies list, Abbott is leading the charge for diversity. Women and people of color make up almost 50% of their corporate board of directors. In fact, as a whole women make up an impressive 47% of management. With cross-cultural mentors and corporate diversity goals, diversity is a top priority for Abbott.

“Diversity is a strength, period. It takes diversity of gender, ethnicity, and background to drive the diversity of ideas that we need to succeed. We do business in more than 150 countries; to understand and serve a rich and varied world, a broad range of perspectives isn’t an option — it’s essential.” – Miles D. White, Chairman and CEO

AbbVie:

In 2017, AbbVie launched a new Diversity & Inclusion Committee, aimed at offering their employees “the tools, training and experiences they need to reach their potential.” AbbVie also created Employee Resource Groups (ERGs), that bring employees together who share a common interest while focusing on mentoring, networking, and professional development.

“Developing and bringing innovative, life-saving medicines to patients requires diverse thought and approaches. Bringing together experts from diverse backgrounds and thought is crucial to our ability to deliver today and into the future.” – Richard A. Gonzalez, Chairman and CEO

We are inundated with  story after story on the news of tragedy and hate. However, we hope these stories will inspire you and your company to flip the script.

Is Your Office Culture Too Cliquish?

You’ve heard it before: office friendships can make a big difference when it comes to employee happiness and engagement. But what happens when friendships turn into cliques?

office culture too cliquish

On Ask a Manager, an HR blog/advice column, a reader writes about her experience with a former employee who didn’t seem to meet this manager’s understanding of a “culture fit”. The employee eventually left the department due to cultural problems and overall what she described as a very exclusive environment, including Snapchat silos, brewery trips, and inappropriate relationships. The manager blamed the employee’s lack of belonging on not being a good fit for the team, but it seemed that she was prioritizing social connections over professionalism and inclusivity. In fact, Ask a Manager posted an update just last week stating the manager had been fired for bullying (mocking the former employee on SnapChat) and not meeting the company code of conduct. Definitely a case of culture fit gone wrong.

We’ve explored this misunderstanding of “culture fit” before and came to the conclusion that HR should just remove those two words from their vocabulary. Too often and too easily we fall into the trap of hiring people who talk like us, think like us, and even dress like us. But what about diversity and inclusion? And how do we prevent “cliques” from happening… or should we?

Here’s what we’ve learned:

1. Friendships can, will, and should happen naturally. There was one thing this manager actually managed to do well and that was encourage friendships within the office. Embrace the natural connections that happen within the office as long as they are not occurring at the expense of other employees or crossing any lines.

2. Friendships are never mandatory. The biggest mistake this manager made was thinking that friendships were a necessary part of the office life. While friendliness is obligatory, friendship is not, and these are not the same thing. Some personalities prefer to come to work, do their job, and leave. Just like you wouldn’t force a friendship in other walks of life, don’t do it in the workplace.

3. Friendships, unfortunately, will exclude someone. We aren’t in third grade anymore where it’s mandatory to invite the entire class to attend your birthday party. Friendships, by nature, will exclude certain people. The important thing to note here is that you are considerate to those outside your circle by keeping inside jokes to a minimum and outside plans, well… outside. Your friendship can’t take priority over someone else’s feelings inside the workplace. Managers, pay attention to isolated employees. Make sure they’re choosing not to participate versus feeling excluded.

Are there other ways you can keep your culture from becoming “cliquey”?

Conquer the Sunday Night Blues

sunday night blues

An awesome article in Fistful of Talent recently discussed the “Sunday Night Blues”. Well-written and well-researched, the author describes the misery many people experience before returning to work on Monday morning. He dives into why this might be true of the 76% of Americans who say their Sunday Night Blues are so bad they want to look for a new job.

While you can read the article for a more in-depth view of the “Sunday Night Blues” and their sweep across America, let’s discuss a few ways we can conquer the blues by providing employees with a better place to work in the first place.

Give Them Something to Look Forward To

Think about your team and the weekly activity they enjoy doing the most. Maybe it’s a meal you share together or a fun team building activity. Whatever it is, try moving it to Monday to engage your staff right from the get-go. Start incorporating a daily stand-up as part of your Monday routine to encourage your team by celebrating wins and highlighting star performers. Just make sure to save any constructive criticism for later in the week when morale is higher.

Take Advantage of Fridays

When the end of the week rolls around most of us check out for the weekend. But often that can make Monday even more painful. Ending your Fridays well and setting you and your team up for success is essential for a productive and pleasant start to your week. The Muse provides a helpful worksheet for ending your week by celebrating accomplishments and assigning tasks for the week ahead. Using this sheet can help you feel more successful and less overwhelmed on Monday morning.

Let Them Flex Their Schedule

One of the greatest benefits at PerkSpot is the ability to flex our schedules. This could mean working from home when it’s storming out or working later hours to catch up on some Zzzzs. Providing flexible schedule opportunities for employees can help improve productivity and has even made a difference in closing the gender pay gap. Telecommuting is becoming all the more popular, so it will not only satisfy your current employees but also help you stay competitive when recruiting new hires.

Lead by Example

Nothing is worse than walking into the office on Monday morning to hear your supervisor or coworker moan and complain. On the other hand, Gallup reports that “Positive leaders deliberately increase the flow of positive emotions within their organization,” and can lead to greater engagement and improved performance. If the leadership is not staying positive, it’s highly unlikely their employees will maintain a positive attitude.

Combat the “Sunday Night Blues” by providing a better workplace for our employees, starting with our own attitudes.

Why We Decided to Offer Sabbaticals This Year

While we operate like a start-up, we actually celebrated TEN years at PerkSpot last year. With this longevity came a need to reward and challenge our employees who have been around for the long haul. That’s why this year PerkSpot decided to offer sabbaticals to our more tenured employees.
sabbaticals

What is a Sabbatical?

Sabbatical comes from the word “sabbath”, which means “rest”. A sabbatical is a paid leave granted to an employee after they have fulfilled a set number of years in service at their company. In our case, this begins with a two week paid leave after an employee has been with PerkSpot for three years and is increased to three weeks after five years.

 

What is the Purpose of a Sabbatical?

There are many reasons behind taking a sabbatical. In addition to giving employees some much needed time off, a sabbatical should also be focused on personal and professional development. Each employee is encouraged to spend the time away pursuing their “hopes and dreams”. Oftentimes we find ourselves so caught up in the daily grind, we forget about those bigger goals and aspirations we want to accomplish. This could mean perfecting your Spanish with lessons in Cuba or discovering artifacts on an archeological dig (yes, these are real PerkSpot sabbatical plans). While these experiences may not directly relate to our jobs, they can enrich our lives and in turn make us better individuals and employees.

 

Making the Most of a Sabbatical

If you’re considering taking a sabbatical or offering this option to your employees, here are a few things to consider:

1. Make It Challenging: A sabbatical can be relaxing, but it should also stretch you. It provides the perfect opportunity to get out of your comfort zone and discover something new. These are the moments where we truly grow. If you’ve never been outside the country, consider traveling for your break. Or if you’re a travel nut, maybe you decide to stay local and spend the time reflecting. Whatever you decide, just make sure it’s pushing you to greater heights.

2. Make It Relevant: While we’ve already said that a sabbatical doesn’t have to directly apply to your career, it should help you master new skills, improve upon existing ones, or provide an opportunity to improve relationships with clients, employers, or colleagues. Use this time to generate experiences that will help you in the future.

3. Make It Last: The experience shouldn’t stop when you get back to the office. Bring along a journal to document what you’re learning. You’ll be more likely to retain the information and have something to reference when looking back on your time spent away. If you’re not a writer, maybe document your experiences through photos. Your Instagram account will thank you.

 

We love to hear about our employees’ sabbatical plans. If you took a three week sabbatical, how would you use your time away?

Millennials: The Resilient Generation

We’ve said it before and it’s no secret – Millennials get a bad rap. Many have characterized this generation as selfish, entitled and lazy. But there’s one word that perhaps summarizes them better than the others and that we don’t often hear:

Resilience.

millennials resilient generation
From 9/11 to Katrina to Sandy Hook, the Millennial generation has not had it easy. In “Managing Millennials for Dummies”, the author states “In response to all of this bloodshed and uncertainty, Millennials, despite the typical rhetoric, have become resilient…They’re determined to make the best of the here and now and, in the face of change, roll with the punches the best they can.” And while tragedies and hardships aren’t strangers to previous generations, the inundation of social media has changed how this affects us on a daily basis. “Older generations were able to some degree, to disconnect from the news and all the atrocities flooding the media… For younger Millennials, the news is always there and always in their face (or in their pockets).”

As Millennials become more resilient to the increase of violence and hardship, there are many ways this plays out in the workplace:

  • “You Only Live Once” is the motto of this generation. They want to make the most of every moment and are quick to move on if they are unhappy or unsatisfied in their work. With tragic daily news, millennials are faced with the reality that life is short and should not be wasted.

 

  • Millennials seek to make a change in the world and desire to have meaning behind their work. They pursue ways that businesses can affect the social and political issues they face.

 

  • Millennials have a more personal relationship with their managers. Consequently, they desire a coach or mentor relationship versus one of power and position. They need to know their boss has their best interest at heart.

 

  • Millennials are more innovative and quick to try something new. Because they’ve become resilient in the face of failure, one mistake or downfall does not leave them defeated. They can quickly pick themselves up and try again.

 

  • Millennials need to unplug and recharge. They deal with news on a constant basis, while checking emails or browsing the internet. This constant connectivity means it’s more important they have time to get away from office stress.

 

Whether you work with Millennials, manage Millennials, or are a Millennial, find ways to acknowledge their (or your) resilience. It’s no small thing to bounce back from the hardships we’ve all experienced over the last 10-20 years. Let these experiences empower us to be better and do more.

 

Building Your Employer Brand

We’re all familiar with branding as it relates to marketing, but what about how it relates to recruitment? If you think about popular brands like Lyft, Southwest Airlines, and Starbucks, you probably have a good idea of what it’s like to work for these companies. That’s because they’ve integrated branding not only into their marketing strategy but their recruitment strategy as well.

 

An employment brand is the prospective candidates have of what it’s like to work for an organization. According to Glassdoor, 69% of Americans wouldn’t work for a company with a bad reputation, even if they were unemployed. This goes to show that reputation is everything, not just for consumers, but candidates as well.

building employer brand

Make your employer brand stand out with these 4 tips:

1. Focus on your audience.

First things first, consider the type of employee you’re looking to recruit. While diversity is important for an organization, there should be common denominators that unite your brand, such as creative thinking, innovation, and flexibility. While some thrive in a corporate setting, others may perform better in a more flex environment. Consider what makes your company unique and what unifies your current employees. Draw on your strengths to attract new talent.

2. Showcase “A Day In the Life”

When I was applying at PerkSpot, the job description really stuck out to me because it detailed what I could expect my first six months on the job. When candidates are looking for a new position, they need to be able to picture themselves on a day to day basis performing the tasks at hand. There are so many ways you can showcase what daily life is like at your company. From testimonials to videos to the job description, make sure you’re painting a picture for these prospects so they can visualize themselves working for your brand.

3. Incorporate leadership into the process.

A great way to build company culture and a strong employment brand is by getting the CEO and other executives involved in this process. When leadership takes ownership over the recruitment process and the message you are conveying to candidates, this can humanize the organization and build a stronger brand. In fact, according to Employer Branding International, this is one of the top factors in shaping a strong employment brand.

4. Make your message consistent.

If you’re working for a larger company, it can be difficult to create a consistent message across the board. Conduct employee surveys to gauge the current view employees have of your company. Incorporate the mission and values of the company into each department’s function. For example, if innovation is a core value, make sure every department from tech to marketing knows how this value is expressed in their job function. When everyone from the intern to the CEO can list your core values, you have a strong employer brand.

What are some ways you’re building your employer brand? What are the challenges you’ve seen? Let us know in the comments!