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Should HR Make Friends at Work?

Human Resources and friendship have a complicated relationship. If you come from a more corporate environment, you may be thinking that HR professionals should keep employees at arm’s length. On the other hand, a more informal environment like a tech or start-up company may view HR as just another one of the crew. So, what’s the right choice? Should HR make friends at work… and how?

The answer is… there is no one answer that’s right for everyone. At PerkSpot, one of our core values is “We Value People”. Our culture naturally lends itself to a strong sense of community, so for us, the answer is yes. However, we know this may not work for everyone and that’s ok, too.

If you’re an HR professional thinking about embarking on friendships at work, here are three main things to keep in mind:
• Choose Your Friends Wisely
• Don’t Play Favorites
• Know Your Culture

Make Friends, but Make Them Wisely

HR can absolutely make friends at work, but these may not look like the best friends you’ve had all your life. Work friends generally know a little bit about you, but they aren’t the ones you’d call up when something goes terribly wrong. They may even be more of an acquaintance than an actual friend. However, finding someone who shares similar interests, that makes you laugh, and all-in-all makes work more enjoyable is extremely valuable for all employees, and HR is no exception.

Make Friends, but Treat Everyone the Same

One of the dangers HR can run into when having friends at work is being accused of favoritism or bias. It’s important that even if you “click” with someone at work, you treat others fairly and kindly. You should make each employee feel valued in their own way. It’s only natural to connect with some more than others. However, that should never affect how you interact with them professionally.

Make Friends, but Know Your Culture

Every workplace is different so it’s important to know what’s appropriate for your office. At PerkSpot, we are fairly casual so it would be of no surprise to see our head of HR mingling with a beer during our Friday afternoon cheers. This is appropriate because it’s a part of our culture and helps to create an atmosphere of trust and mutual respect. However, this is unique to PerkSpot and one size definitely does not fit all. Find ways to gain the trust and respect of your coworkers in a way that’s appropriate to your culture.

Do you think HR should make friends at work? We’d love to hear what you think!

Building Your Network

If your January was anything like ours, your resolutions might have already gone out the window. But wait. Take a deep breath and start February off on a better foot.

You might have a million goals you’re hoping to accomplish this year, but there is one thing we’re putting at the top of our list. So, if you do nothing else this year, do this.

Network, Network, Network

Too often our goals revolve around being more productive, finishing a project, or asking for a promotion or raise. While all great things to reach for, there is one thing that can set your career off on the right foot like nothing else can – meeting new people. More importantly, meeting the right people. In fact, 80% of professionals, according to a LinkedIn survey, said that networking is important to career success and another 70% were hired at a company due to their connections.

Whether you’re hoping to move up the ladder or find a new position elsewhere, here are five ways to conquer networking this year:

1. Get over yourself.

Yes, networking is awkward. Yes, you’re going to be tired and not want to put on your happy face. But chances are you’ll never regret bumping elbows and learning something new. Some people struggle with the idea that they’re inconveniencing someone, but remember that most people are GLAD to help and will be flattered at your outreach (if you do it the right way – here are a few tips).

2. Be genuine.

Don’t just go into every conversation thinking about what you can get out of it. Remember that these are real people and engage them just like you would at any other social event. Be personable and authentic, asking them questions and… LISTEN. Absorb what they’re saying and repeat it back to them. Plus, if you do it right, you might even make a new friend along the way.

3. Follow up.

This is key to making the most out of every connection. Send a follow-up email. If they were interested in an article you referenced, send them the link! Or maybe they told you about a friend who was struggling with something similar at work… ask them to connect you! If they were helpful in person, they should be more than happy to follow through, so don’t be afraid to ask. And of course, don’t be afraid to help either. Find ways to thank them for their time or assist them in something you may have discussed over coffee or a drink.

What are your favorite tips for networking? We’d love to hear from you!

Workplace Peer Pressure: Engaging Employees

In his book, “Building a Magnetic Culture”, Kevin Sheridan, Chief Engagement Officer at Human Capital Management, discusses the different levels of engagement we find in the workplace and their effect on each other. Peer pressure is alive and well in our 21st century offices. Which means the engagement levels our employees experience can spread like a virus.

peer pressure

We’ll dive into the ways we can spread positive engagement.
First let’s discuss, as Sheridan details, the different types of employees we encounter:

Employee Types

Actively Disengaged Employees 

are the “Negative Nancy”s of the workplace. They can be found constantly complaining, focusing on problems and openly expressing their discontent and negative outlook on their position.

Ambivalent Employees

are arguably the most dangerous type of employee because they’re often the hardest to spot. They are fulfilling their basic job responsibilities, but not much more. In fact, they rarely offer to lead projects or volunteer for extra opportunities. These nine-to-fivers just want their paycheck, with bags packed and feet out the door by five o’clock sharp.

Actively Engaged Employees 

are the ideal type of employee. As engaged employees, they consistently go above and beyond their job description. They promote the mission and vision of the company’s brand, contribute new ideas, and are optimistic about their future in the company.

Making a Change

Because the majority of employees fall within the Ambivalent category, it’s crucial that they move towards becoming Actively Engaged versus Actively Disengaged.

In a previous article we discussed the importance of workplace friendships on both personal health and organizational success. This is evidence that peer pressure can be essential in driving the increase of employee engagement. One tactic managers can implement is putting these Ambivalent Employees in close proximity to Actively Engaged Employees through group projects and assignments. Because these Engaged employees thrive in environments where they can step up to the plate and lead others, it’s a great way not only to involve the Ambivalent, but also encourage and affirm those employees who are already engaging in positive ways.

Most of the time, however, we don’t associate peer pressure as being a positive force. Just like a high school bully, Actively Disengaged Employees can negatively affect every person in their surroundings. Their negativity can be a virus to the workplace. It’s important not to shy away from addressing this negativity as quickly as possible to not infect others. Because these employees are primarily motivated by their paycheck, it is not likely they will leave on their own initiative. For that reason, it’s crucial that managers speak with any actively disengaged employees.

Address the Whys

When speaking with these employees, it’s also important to assess why they may be feeling apathetic in their work. Many times there could be an opportunity for a constructive conversation. In fact, this conversation could even transform them into some of the mostly highly engaged employees in the organization. However, it is likely that the position or the company may not be a great fit for this particular person and, in that case, discuss transitioning them out of the company.

Taking a page out of Sheridan’s book, “Creating a workplace environment where Engagement thrives and Disengagement dies should always be a management priority.”

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Best Friends Forever from 9-5

work friendships blockheads

Is your coworker also your close friend? Or is your close friend also your coworker?

Office friendships can be a great source of pleasure and support, but they can also be a challenge to navigate. Many have ambivalence toward forming deeper friendships with their colleagues for a number of reasons. Perhaps they worry about the potential for distraction, influence on decision making, or awkwardness during performance reviews. Despite these legitimate concerns, research on workplace friendships suggests they are crucial to both personal health and organizational success.

Friendships Alleviate Stress

In a breakthrough 1995 study, Christine Riordan and Rodger Griffeth found even the possibility of friendship formation increases both job satisfaction and organizational effectiveness. This finding takes on particular importance when considering that in 2014, 80% of Americans stressed over at least one thing at work. Furthermore, a 2013 Lifeboat report found a whopping three-quarters of Americans are not truly satisfied with their friendships. By more than 2:1, respondents said they would prefer a smaller number of deeper friendships to a greater number of friends. Given the increasing blur between work and home life, the office seems like a promising place to form deep friendships.

Friendships Foster Loyalty

In a recent post for Harvard Business Review, Riordan asserts that office friendships foster group loyalty. This, in turn, leads to shared commitment and discipline toward one’s work. Similarly, a 2012 Gallup report found that 50% of employees with a best friend at work felt a strong connection with their company. Meanwhile, only 10% felt this connection without one. In fact, “good relationship with coworkers” was the most frequently cited reason in a 2013 survey for 2,223 people planning to stay in their current job. Three studies by workforce intelligence company Evolv found employees referred by friends are less likely to quit and more productive.  Consequently, employees trained in a “friendly” culture stayed with their employer twice as long as those who were not.

friendly statue

Friendships Improve Performance

In “The Best Place to Work,” psychologist Ron Friedman asserts that having close friends at work brings with it a number of benefits, like combating loneliness. Prolonged loneliness makes it more difficult for people to relax and fall asleep. In turn, this can lead to diminished cognitive function such as impaired memory formation and learning ability. Surrounded by friends means spending less time worrying about fitting in and pay more attention to our work. Personal connections between colleagues also boost motivation, because poor performance at work means letting down friends.

Friendships are not the only way to enhance productivity or boost engagement in the workplace. However, friendships are unique because their strength endures, and even grows when other standard retention incentives wane in a bad economy. Friends are an invaluable resource in the workplace. They provide an emotional support system and a network for helping to more efficiently execute one’s job. Friedman acknowledges making new friends can be scary because of the shared risk involved in disclosing personal details with an acquaintance. That being said, the above trends should encourage anyone who is hesitant about opening up to coworkers. The message is clear: a little vulnerability in the break room can go a long way.

PerkSpot Cubs Game

PerkSpot takes an afternoon off for a Cubs game.