PerkSpot Travel has long been the most popular feature within our ecosystem of deals and discounts.
On a platform used by millions of employees across thousands of brands, its popularity stands out—a signal of just how deeply Americans value the ability to get away, explore, and reconnect. Even as travel costs continue to rise, demand hasn’t slowed, creating an opportunity for us to provide our members with tremendous value.
“Travel is in many ways the ideal offering for a great employee discount program,” says Ray Fast, GM of eCommerce at PerkSpot. “It’s something people do fairly frequently, it’s a moderate to expensive investment depending on the kind of trip you’re taking, and as an employee discount program, we are uniquely able to access rates the general public can’t. All of that combines to make this a program our members really value, and because the savings are significant, they keep coming back to take advantage of it.”
But even with this strong foundation, we saw an opportunity to elevate the experience further, not just by expanding our catalog or modernizing the interface, but by partnering with a leader in the travel space to help us take PerkSpot Travel to the next level. That’s why we’ve joined forces with Hopper Travel Services (HTS), whose technology, supply depth, and service expertise make them an ideal partner in shaping the future of our travel offering.
Together, we’ve undertaken a complete redesign of PerkSpot Travel to deliver a more seamless, more powerful, and more rewarding experience for your employees. For benefits leaders, the natural question is why: if PerkSpot Travel was already our most popular feature, what prompted such a major update? And more importantly, what new value will this unlock for your employees?
Meeting Today’s Travel Expectations
Demand for travel continues to rise, but so too have expectations around how travel should be booked. With companies like Google and Amazon defining what a seamless online experience looks like, employees now expect the same ease everywhere – and the travel market has kept pace, delivering consumer-grade booking sites that make trip planning feel effortless. While PerkSpot Travel has always delivered best-in-class value through Closed User Group pricing, savings alone were no longer enough.
“We want to be more than a place people go to save; we want PerkSpot Travel to be the first and last place our members go to shop for travel, period,” says Fast. “That means a great shopping experience, great product offering, great pricing, and crucially, rewarding our members for coming back.”
Achieving that vision required more than incremental improvements; it called for a complete reimagining of our approach. Everything from the platform’s visual interface and user flow to the depth and diversity of our travel inventory was rebuilt to meet modern consumer expectations. Our partnership with HTS was instrumental in this transformation. “HTS has the technology and supply expertise to bring this experience to life, and their suite of support products really fits our mission to build the most member-friendly travel experience out there,” Fast adds.
Inside the New PerkSpot Travel
So, what’s new? Just about everything. The redesigned PerkSpot Travel introduces a cleaner, faster, more intuitive interface that makes it easier than ever for members to search, compare, and book the trip of their dreams. Users will now see more information and more options upfront, helping them choose the best travel experience for their needs. “To start, we hope everyone notices a totally new, very snappy look and feel and really info-forward, customer-friendly design,” notes Fast. The new platform also features a significantly expanded inventory, transforming PerkSpot Travel into a more fully integrated booking hub. Hotels are live today with access to 600K+ options, with discounted flights, rental cars, packages, activities, and more on the way.
To support a seamless end-to-end experience, members will also have access to a suite of peace-of-mind add-ons, including cancellation protection and disruption assistance, backed by the customer support muscle of HTS. And while the platform is evolving, our Low-Rate Guarantee remains firmly in place—ensuring members can still book with total confidence, knowing they’ll never overpay.
But perhaps the most exciting update is the introduction of loyalty rewards. For the first time, PerkSpot members can earn and redeem PerkPoints on hotel bookings, unlocking even greater savings on top of already exclusive rates.
As Fast explains, “We’re bringing hotels online first, and for the first time enabling PerkSpot members to both earn and redeem points… That’s rare, and it means stacked savings for members when they engage with their program more frequently.”
A Stronger ROI Story for Total Rewards Teams
For employers, the ripple effects of this upgrade are significant. A more modern, comprehensive PerkSpot Travel experience directly strengthens the ROI narrative of your discount program: when employees save more and return more often, the value becomes easier to quantify and communicate. The addition of loyalty rewards, expanded travel inventory, and a streamlined interface encourages repeat engagement, turning a once-occasional benefit into a year-round touchpoint that consistently reinforces your total rewards strategy.
These enhancements also help employers meet rising employee expectations for flexible, lifestyle-oriented benefits without adding cost or administrative burden. In a dynamic labor market, a travel benefit that delivers meaningful savings, frequent use, and clear reporting becomes a differentiator, and this upgrade ensures PerkSpot Travel plays that strategic role more effectively than ever.
The Future of PerkSpot Travel
Looking ahead, both users and employers can expect the pace of innovation to accelerate. In the coming months, PerkSpot will begin rolling out additional travel categories, steadily transforming PerkSpot Travel into a comprehensive, all-in-one booking engine that mirrors the best of the consumer market while maintaining the exclusive value of Closed User Group pricing.
As Fast explains, “Over time, we’re excited to add more from HTS’ portfolio of travel products onto the platform, like vacation rentals, trip packages, flights, and more.”
This expansion sets the foundation for a travel experience designed to meet nearly every need in one place. Our loyalty program will continue to evolve as well, giving members the ability to earn and redeem points across more travel types and ultimately creating a rewards ecosystem that deepens engagement and unlocks even greater savings.
Meanwhile, the user experience will continue to improve through smarter search capabilities, richer content, and personalized recommendations that make it easier to compare, plan, and book confidently. Additional service enhancements from HTS will further support travelers at every step, especially when plans change.
Most notably, the clearest signal of where PerkSpot Travel is heading is Fast’s vision for the future:
“I want this to be the place our members go to book travel—and if they want to shop around, the one they always come back to because we win on price and customer service every time.”
This upgrade is just the beginning of that journey, reinforcing our long-term commitment to continuous improvement and to delivering a travel benefit that remains modern, competitive, and truly rewarding for every member who uses it, and every employer who offers it.
Raising the Standard for Employee Travel Benefits
As PerkSpot Travel enters this new chapter, the goal remains simple: to deliver a best-in-class travel experience that serves your employees and strengthens the value of your total rewards strategy. The redesign introduces a more modern platform, expanded inventory, meaningful rewards, and deeper support, all while preserving the exclusive pricing and cost-free model that sets PerkSpot apart. For members, it means easier planning, better savings, and a more rewarding way to book the trips they love. For employers, it represents a more engaging, high-impact benefit that drives measurable value year-round. And this update is only the beginning. With a clear roadmap and a commitment to continuous innovation, PerkSpot Travel is positioned to help your organization meet evolving employee expectations and deliver meaningful impact for years to come.