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The Gig Economy and HR

Katie Williamson April 13, 2017

gig economy and hr

The gig economy is defined by Google as “a labor market characterized by the prevalence of short-term contracts or freelance work as opposed to permanent jobs.” From Lyft to Amazon, an increase in the number of freelance and contract workers adds new challenges for talent management and it’s vital that HR remains agile in response.  In fact, Adobe’s 2016 “Future of Work” report stated that one in three office workers has more than one job.

With the growing gig economy, here are a few ways Human Resources can respond to the challenges of a growing industry:

Increased Emphasis on Technology

As more workers work remotely, technology has become increasingly valuable to HR experts. From sourcing workers for a job to providing feedback to virtual reality tools for team collaboration, there are countless ways human resources professionals are relying on technology to respond to the needs of their freelance and remote workers. HR’s agility and independence from traditional tools will make all the difference in engaging this new workforce.

Increased Engagement Challenges

Distance makes the heart grow fonder, right? In the case of remote workers, this might not always be true. Engaging employees in their cars, homes, or other locations has proven to be much more challenging than HR anticipated. Agility expert, Nick Horney, says “that HR leaders should think about their workforce more broadly, using a “talent portfolio” that includes traditional and nontraditional employees.” Be cautious of “out of sight, out of mind” syndrome, and continue to focus on the whole of your talent, not just the employees you see on a daily basis.

Increased Evaluation Needs

Along with engagement is also the need for continuous feedback. Gone are the days where an annual performance review was enough. Revamp your performance reviews to fit with your workforce. Again, consider different technologies that can make this process easier. By providing continuous reports on performance and also asking great questions, HR can help these workers feel more engaged, valued and informed whether they’ve been part of the company for a month, a year or a decade.

What are some challenges you’ve faced with a mixed workforce? How are you responding to the gig economy?

Welcome to the Workforce, Generation Z

Katie Williamson February 16, 2017

generation z

2017 marks the first year Generation Z will enter the workforce. These Centennials will bring a new culture with them, known for being more diverse, resilient and open than their Millennial counterparts.

While 37% of Centennials fear they will not find a job that fits their personality, this presents a new challenge for human resource professionals to understand this new demographic and reach them with strategic content that is relevant to them.

Here are a few things HR needs to know about this new generation of workers:

The Perk Generation

Gallup recently released a report on the State of the American Workforce. In the report they state that “the benefits and perks that employees truly care about are those that offer them greater flexibility, autonomy and the ability to lead a better life.” Millennials are more likely to change jobs due to perks, and the Centennial generation is no different. They are seeking out more independence and flexibility as the world becomes more mobile.

The Entrepreneur Generation

Along the same lines of independence, it should not surprise us that Generation Z is also more entrepreneurial. In fact, 37 percent of Generation Z said they are interested in starting their own company. This could be due to the Millennial generation paving the way with startup technology companies popping up left and right, plus an increased access to educational resources on sites like Udemy, Skillshare, and more.

The Happiness Generation

Millennials have been known to seek growth opportunities over salary. As Generation Z enters the workforce we are finding the same trend. A staggering 77 percent see job satisfaction as equal to or more important than salary. Again, this ties into perks and an overall compensation package that includes more than just the standard healthcare and retirement packages. Centennial employees want a place that makes their life a little easier.

The Mentor Generation

A surprising fact about Gen Z is that they don’t always prefer to communicate via social media and other technologies. In fact, 51 percent say they prefer in-person communications with managers as opposed to emailing or instant messaging. This also ties into their need for mentors. Generation Z doesn’t want a micro-manager breathing down their neck. They do, however, have a strong need for leadership and mentorship. They seek opportunities for growth over salary increases, craving feedback and direction from their managers. If they don’t find these opportunities, then they won’t stick around.

Generation Z and the Millennial generation may not be all that fundamentally different, but finding ways to appeal to their needs and wants will ensure your company has the competitive edge in the war for talent.

Technology and the Office: Not Just for Silicon Valley

Katie Williamson June 28, 2016

technology office work perks perkspot culture

When we think of company culture, words like “employee engagement”, “recognition” and “opportunity for growth” come to mind. But where does Technology rank when it comes to our values as an organization or company, and how is this affecting our employees?

As the CHRO of cloud-based finance and HR software Workday, Ashley Goldsmith, eloquently states, “We’ve found that you can’t create a culture just through values, new processes, or an organizational restructure. Those things are necessary, but we like to think of values as the beating heart of culture, processes and organizational structure as the brain, and technology as the nervous system that makes sure heart and head are working together to move us forward.”

Technology improves communication flow.

Cloud-based systems, video-conferencing software, and the like are paving the way for smoother communication in the workplace. The bonus is that many of these applications have free versions available. These tools enable employees to work smarter, not harder.

Technology fosters feedback.

Similar to improving communication, we use technology at PerkSpot to develop more ways to generate feedback, both internally and externally. We use platforms that allow our employees to respond to customer service issues quickly and efficiently. Meanwhile, internally, we use a system to monitor everything from typos on our site to larger kinks that need attention. In this way, we spend less time dealing with issues and more time finding solutions.

Technology encourages collaboration.

Messaging applications are great for encouraging collaboration amongst employees. While many feel that this constant communication decreases productivity, studies show that even when coworkers drift away from the task at hand, laughter shared helps promote creativity and innovation.

In the same way that the body cannot function properly without the nervous system, our offices cannot survive without technology.

What are some ways you use technology in your workplace? Leave us a note in the comments!

Introducing the “Pre-Cation”

Katie Williamson June 20, 2016

pre-cation employee perks program perkspot

In the land of start-ups a new trend is emerging called the “Pre-cation”.

If you’ve ever interviewed for a job, chances are one of the questions you were asked throughout the process was, “how soon can you start?”. Most of us jump right in after the obligatory two-weeks notice in our former roles just to fall into the same old trap of limited vacation days and fears of what will happen if we actually do decide to leave the office for a few days.

As a way of dispelling these fears companies like Atlassian, have taken a fresh approach by offering new hires paid time off before they even work their first day. As they put it,  “This is all in the spirit of our “Build with Heart and Balance” value, in which we encourage all new teammates to start refreshed, recharged, and revitalized so they can bring their A-game when they start work.” Especially if you’ve left a job that was frustrating and draining, this little break could be exactly what you need to start off on the right foot in a new role.

It’s no secret that we struggle to find that perfect balance between work ethic and being a workaholic. By rewarding employees before they even start, the “pre-cation” helps to ensure new they leave the stress behind and start fresh. And what’s more is that by eliminating stress, retention levels are higher which can actually save employers funds they would have otherwise spent on recruitment and development.

Of course, the “pre-cation” is not without its faults. Starting a new job can be stressful in-and-of itself, so many people may find they are unable to relax and clear their minds before jumping into their new position. Not to mention, someone is paying for this time off. Unless you’ve come into a huge round of funding or already manage a very successful business, most companies cannot afford the luxury of giving employees this time off. Many of us are hiring to fill a void and therefore simply cannot afford to wait.

While flexible time-off policies may be trending, it seems the “pre-cation” notion may take some getting used to.

The good news is that you don’t have to offer your employees a “pre-cation” to be a great employer. Start by offering your employees exclusive perks through PerkSpot.

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