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Are Your Employees Actually Engaged?

Increased productivity, better retention, happier employees … do we have your attention yet? These are all things managers and HR officials should strive for, and they can all be achieved with one simple word – engagement.

What is employee engagement?

Employee engagement is vital to any company, large or small. It creates a network of employees that are more than just happy or satisfied, but who are genuinely committed to their company. Not only do engaged employees have a deep understanding of their company’s values, but their own personal values align with them. When you can achieve a strong compatibility between company and employee, you have reached peak engagement in your employees!

Why is it important?

Companies that report having engaged employees outperform those that report low engagement numbers by 147% in earnings per share. Employee engagement doesn’t just benefit your workers, but your company as a whole! If you’re hoping to get your numbers up as you finish the quarter, consider improving your engagement numbers first, and revenue will follow.

Studies show highly engaged employees are 87% less likely to leave their company than those feeling less engaged with their work. Yes, you read that right! An increase in employee engagement is just the thing to fix those retention numbers that keep dipping.

70% of workers don’t feel engaged at work, according to career experts at the Muse. Yikes! Reflecting on all the benefits of an engaged workforce, that’s a concerningly high statistic. Perhaps you’re thinking about your employees, and maybe even worrying about their engagement levels. Keep reading, because we break down how to measure and improve your employee engagement.

How do you know if your employees are engaged?

Here are some tell-tale signs that you can look for:

Proactivity
Engaged employees are proactive. Instead of sleepwalking through the first few hours of their morning, they jump into a new work day. These kinds of employees don’t wait for managers to give them tasks; they are self-motivated, seeking out ways to be productive and helpful throughout the office.

Communication
Engaged employees love to talk, and we don’t just mean water cooler chatter. (Although, that’s important too!) They keep managers and employees updated and informed with progress reports. They are open to both giving and receiving feedback. Eventually, an engaged employee can even become a great mentor for other employees, helping them step into their roles and improve their own levels of engagement.

Career Advancement
Career and company advancement is important to an engaged employee. Remaining stagnant at one level isn’t enough for them, and they will continue to look for ways to improve their output, as well as general company success. This is because they’re invested in the company, which is the most important sign of an engaged employee.

Engaged employees are essential to the wellbeing of a company. They help to create an environment that inspires other employees. If you’re concerned about the engagement levels of your employees, check out our recent post about everyday employee engagement tips that can have a big impact on your business.

Keeping and Supporting Young Talent

The workforce is changing. Millennials are no longer the “new” talent, they are THE talent, making up the largest generation in the workplace today. In addition, a recent study shows that 61 million Gen Zers (people born after 1996) are about to enter the workforce.

That means the talent pool is getting younger and it’s time for us to keep up. Keeping and supporting young talent means understanding exactly what they want in a career.

Here are some tips for attracting and retaining young talent:

Find Ways to Add Value

While higher wages are an obvious place to add value for young employees, there are many ways to incentivize them beyond their paycheck. According to a recent study, approximately 20% of Millennials say they cannot afford their healthcare expenses and 46% of Gen Z say their main financial concern is student debt. Get creative with how you’re driving value for these younger generations. Offer better healthcare discounts or start a debt reimbursement program. Better yet, explore what an Employee Discount Program can do for you and your employees.

Offer Opportunities for Collaboration

While Millennials were coming of age with technology, Gen Z has become even more entrenched in social media and constant communication. Due to this change in atmosphere, collaboration is a key motivator for these younger employees. Surprisingly, however, they prefer in-person interactions over the phone, email or even texting when collaborating with co-workers.

Give Them Mentors, Not Managers

Micromanagement is the new smoking. Ok, ok, we made that up. But what we do know is that these younger generations are seeking out thriving relationships between their leaders. Mentorship is a hot topic among this crowd and that is only bound to increase as they take the workforce by storm. Maybe there’s a reason why 70% of multi-national companies are replacing their annual reviews in favor of performance management. Young talent wants specific feedback on their performance, and they don’t want to wait a year to receive it. In fact, studies show Millennials are receiving reviews either daily (19%), weekly (24%), or regularly (23%) versus the traditional annual format (3%).

Create a Culture That Matters

According to Gallup, Millennials turnover costs the U.S. economy $30.5 billion annually. Whoa. We’ve learned a lot from the Millennial workplace and there are many trends that are sure to stay. Flexible hours are considered one of the biggest perks for these employees. They also want a job that is willing to support their career development. They actually want to find a job and stay there, which is great news! As we previously discussed, regular reviews are a great way to focus on career progression and support. In addition to reviews, makes ure you also find time to recognize their efforts, whether it’s through a formal program or as simple as a thank-you note. These few efforts can make a huge difference for your retention as you create a culture that truly matters to your employees.

As we begin to wrap up another year, it will be interesting to see how Gen Z continues to shape our workforce well into 2019. How is your business working to keep and support your young talent?

Starting the Conversation

World Mental Health Day was yesterday, which makes this the perfect time to start the conversation in your workplace about mental health.

world-mental-health-day

What is Mental Health?

Before we can begin the conversation about mental health, let’s dive into understanding mental health and the stigma surrounding it. At a general level, mental health can be defined as “our emotional, psychological, and social well-being.” It directly relates to how we think, feel, and behave. Most common of the mental health conditions are anxiety, mood, and schizophrenia disorders, according to Medical News Today. Mental health problems, which can be diagnosed at any point in our lives, have the ability to affect every aspect of your life, but especially in the workplace. According to the World Health Organization, we spend one-third of our adult life at work, which can be a source of happiness and satisfaction, but also stress and anxiety at times. In fact, a quarter of Americans say work can be the root of their mental health issues.

So, Why the Stigma?

Despite 25% of Americans suffering from a mental illness due to work, eight of 10 report that “shame and stigma prevent them from seeking treatment,” according to the National Alliance on Mental Illness. Largely derived from the fact that there is a widespread lack of education regarding mental health and mental illnesses, it is often assumed that someone affected by a mental illness is merely being “irresponsible, lazy, or dangerous.” People fear disclosing any details about their illnesses because these qualities could become associated with them. In turn, this could open the door for colleagues and management to view them as incompetent employees.

One of the most important ways we can break down the negative stigma surrounding mental health is to talk about it. At times, it might feel awkward or inappropriate, but there are some great ways to beat the stigma and make a difference for mental health, without becoming too intrusive. Try these helpful tips when discussing mental health with coworkers, employees and yourself.

Talking to … Yourself

Perhaps the most important person in this conversation is yourself. You can only begin to feel secure talking about this subject once you have analyzed your own personal mental health. If you, like 20% of adults today, suffer from a mental health condition, reach out to the resources you feel will help the most. Sometimes it’s a coworker or boss, sometimes it’s a family member or friend, and sometimes it’s someone completely out of your personal circle, such as a mental health counselor.

Don’t feel guilty or ashamed of how you’re feeling, but do try to seek out assistance. Whatever you choose is perfectly acceptable as long as it aids you in finding the help you need. Our mental health goes beyond mental illness, and everyone can take steps to preserve their mental health. Sleep, health, and exercise are all vital elements to a healthy mind and body. Pay attention to what your body and mind are telling you before you reach out to others.

Talking to … Employees

According to the Fortune.com, approximately 43.8 million adults in America experience mental illnesses in a year. However, only 41% of those adults have received the help they needed! Often the aforementioned negative stigma pervades many workplaces. Leaders in the workplace can break down these walls by helping employees feel comfortable approaching them with this information, especially if they believe it is negatively impacting their work. That being said, the best thing you can do for your employees is to educate yourself. Learn about the resources available, how to appropriately discuss them, and extra steps you can take to ensure the best mental health for your employees. Reinforce with each employee that it is a judgment-free zone if and when they choose to discuss their mental health.

Talking to … Coworkers

Maybe you don’t have the status in your workspace to completely implement new mental health resource programs, but that doesn’t mean you can’t have an effect throughout the office. Encourage fellow coworkers to participate in any educational programs available to them. If these don’t exist, there are still options! Suggest activities both in and outside of the office that can help foster a strong relationship among co-workers. This camaraderie will ensure they have support if they ever need to speak to someone. In fact, studies show that having friends at work can improve employee happiness and morale.

In addition, take the time to recognize your colleagues when they’ve done some great work. Some companies offer a designated program for this (like PerkSpot’s Rewards & Recognition), but if yours doesn’t, something as simple as a handwritten note or e-card sending your appreciation could help in boosting someone’s self-esteem and mood!

Beginning the discussion about mental health can be difficult, but it’s absolutely vital to your employees’ overall health and wellness. Not only that, but it can also impact your company’s productivity and employee engagement. Creating an environment that makes your employees feel comfortable and welcome is of the utmost importance. While you can use World Mental Health Day to start the conversation, remember it’s something you should continue to talk about all year long.

Onboarding 101

It is hiring season here at PerkSpot! We are super excited to bring on some new talent, but with that, comes the challenge of onboarding new employees well and integrating them into our culture.

As you look to attract, recruit and onboard new talent, here are few tips that we’ve learned along the way.

Before They Start

In order to make the first day/week run as smoothly as possible, it’s important to start this process before day one. Make sure you have sent out all the necessary paperwork for them to complete, think through all the tools they might need (both tech and otherwise), and maybe even implement a little fun. You could have their favorite breakfast waiting for them when they arrive or maybe their favorite snacks to munch on throughout the day. These small gestures go a long way in making your new employee feel welcome.

Day One

All your ducks in a row and now you’re anxious and waiting for your new hire to start! There should always be some flexibility built into your onboarding plan, but it’s important to start with a clear agenda and expectations for your new hire. Their manager should outline a plan for their first 90 days and sit down to walk them through the role and how to be successful. And don’t forget about the big picture! Sometimes we can dive right into the nitty gritty without discussing how their role plays into the overall mission of the business. Discuss how they’ll play a part in making your company successful so they’ll feel empowered to make a difference.

Week One

The first week is a great time to start with a team meeting and key introductions for people they’ll be working with the most. For many of our new hires, we start their first day with a team meeting to discuss what we’re working on currently, schedule job shadowing sessions throughout the week so they can get a feel for each department, and arrange one-on-one time with the key contacts they’ll be working alongside. While knowledge is important, getting to know the people on their team and in the company will ensure that they feel comfortable reaching out when they need help.

Month One

Onboarding doesn’t just begin and end in their first week. Depending on the role, it could take months to truly feel up to speed and comfortable. Make sure you plan a check-in at least after the first 30 days (we rely on weekly check-ins at PerkSpot) to stay in the know on where they’re struggling or excelling. You should have established some expectations on the first day for where they should be at this point, so revisit that plan and make adjustments as needed. You may discover the need for additional training or resources or find that they are able to tackle projects more quickly than anticipated. Either way, this is a great time to course correct and plan for the following months.

What are some tips you’ve found helpful for onboarding? We’d love to hear from you!