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2019: What’s In and What’s Out

As we cross off another day on our calendar and inch closer to the end of the month (and year!), we’re taking some time to look back on 2018 and beginning to prepare for 2019. We saw quite a bit of change this year in the HR world. A new year means new trends we can use to guide our projects and plans in the workplace. Check out some of the trends we’ll take with us from 2018 and the ones we’ll leave behind.

Leave: Employee Engagement

Take: Employee Experience

In 2018, we spent hours developing programs and testing approaches for engaging our employees – and for good reason. A study found that companies with highly engaged employees outperform their lesser engaged counterparts by 202 percent! We know that engagement is a vital part of productivity for our employees, but in 2019, we’re kicking it up a notch. Engagement should be only one element of a larger concept: the employee experience. This is not just engagement levels, but how companies do culture, benefits, dynamics among employees, and rewards and recognition. (Hint, hint, we can help with that one!) In a year where the employee has the control, create a fantastic employee experience for them and you’ll see the reward.

Leave: Physical Wellness Programs

Take: Holistic Wellness Programs

Any type of wellness program you’ve created for an employee will be appreciated, but in 2019, we’re leaving wellness programs specifically for the body behind. Instead, we’re replacing them with a more holistic approach, which gives equal mention to mental, physical and financial wellness, all of which are vital to creating a wholly healthy employee. To do so, have some meaningful conversations with your employees. Take time to understand what they want out of a wellness program and commit time and effort to find the ways you can fulfill their requests.

Leave: 9-5 Schedule

Take: Flexible Schedule

The 9-to-5 schedule trend has been on its way out for a long time, but in 2019, we’re giving it the final boot. As we ring the new year in, we’re saying hello to flexible schedules, a trend which is here to stay. This means giving new mothers and fathers the time off that they need to welcome their little ones to the world, and then recuperate from doing so. It means creating work-from-home opportunities for those who prefer to work from the couch every once in a while. It means being flexible and adaptable to your employees’ needs, which in turn can reduce turnover, absenteeism, and tardiness for the employer! According to a 2018 Global Talent Trends study, 71% of thriving employees say their employers offer a flexible work schedule. In 2019, expect this number to rise. (And make sure you’re one of those employers!)

Leave: Culture Fit

Take: Culture Add

In 2018, we talked a lot about company culture. What it is, how to create and improve it, and how to find employees that fit into it. In 2019, we’re not worrying about employees that are a culture fit; instead, we’re focusing on finding employees who add to our culture. It’s natural to feel an inclination towards those who are similar to us. However, in only hiring employees who fit into an already established culture, we lose the opportunity to diversify and evolve our culture. A better workplace seeks out employees who can bring along new ideas and beliefs that will stand to enhance a company’s culture. Doing so will a unique viewpoint that wouldn’t have been present otherwise. Keep this in mind in 2019 as you begin the recruitment and hiring process!

2018 was a great year – we opened our minds to new ideas and possibilities in the HR landscape, and they paid off. It’s time to close the books on this year and begin preparing for the next. Make sure to take these new trends with you, and it’ll be another successful year!

5 Statistics You Need to Build a Better Workplace

We’ve been diving into what makes a better workplace. In fact, we even wrote a book about it. But, we get that you’re busy. That’s why we’ve put together our top five statistics you absolutely need to know to build a better workplace in 2019.

5 statistics to build a better workplace

80% of Employees are Motivated to Work Harder When They Receive Appreciation

Not only that, but they’re also more motivated to stay at their company. We’re no strangers to recognition and in 2019, you shouldn’t be either. Employees are moving to places where they feel appreciated, and they’re staying there.

By 2025, 75% of the Workforce Will Be Millennials

Tired of hearing about millennials? While this is not a new topic, it’s important to think about how we develop this generation into the future leaders of our workforce. Now, more than ever, it’s time for us to start training and mentoring millennial employees in preparation for a new generation of managers, directors, and executives.

45% of Managers Don’t Receive Formal Training

Most of the people leading our offices and developing younger employees have never actually received any type of formal training themselves. This statistic should really wake us up. It’s time to provide real opportunities for professional development, especially for our leadership.

Almost 70% of Sexual Harassment Cases Occur in the Office

The #MeToo movement isn’t going away any time soon. In 2019, it’s imperative that every organization has a plan for handling sexual harassment.

48% of Employees Are Worried About Their Finances

You may think it’s not your responsibility to help employees with their personal finances. However, studies show 70% of employers would disagree with you. In order to maintain a competitive edge in today’s workplace, employees want to work somewhere that values them. This means providing education and resources around financial health and well-being.

These are our top five stats, but you can find these in more in our e-book, How to Build a Better Workplace.

How I’m Contributing to a Better Workplace

Our mission at PerkSpot is to inspire employees to love where they work. But sometimes, it’s the employees themselves who are inspiring us. We asked a few PerkSpotters to share a few ways they try to make a difference.

Here are our favorite quotes from inside the walls of the PerkSpot:

Office Snacks

“I like to try and pick up a snack or treat once a week so people can get a break in the afternoon. It’s a small gesture, but a great way to bring everyone together.”
– Thomas B., Account Manager

Water Cooler Chat

“I try to follow up on things posted by coworkers on Slack to get to know people better and reinforce that their messages weren’t just sent out into the void – we care about it! Plus when people ask about my puppy it automatically brightens my day, so I like to try to do the same!”
– Kelly R., Account Management Associate

Neighborhood Treats

“I’ve always been a raised to share and give to others. It’s something my parents instilled in. So sharing stuff with PerkSpot has always made me feel like I’m sharing a piece of my childhood. Whenever I can, I bring delicious stuff from my neighborhood. PerkSpotters always ask ‘where did you get this’. It’s my way of sharing a piece of my neighborhood and the south side of Chicago.”
– Karla B., CS Lead

Positivity

“Attitudes are contagious – I always try (don’t always succeed, but try) to project a positive attitude, regardless of how stressed or anxious I am, with the hope that it spreads to my coworkers.”
– DJ E., Sales Operations Executive

Musical Favorites

“I like to find a person’s music and queue it up on the office stereo system. Unless it’s that one Mariah Carey Christmas song. I just. No.”
– Jace M., CEO

PerkSpotters are pretty great (and clearly we really love snacks), but we know it takes an army to build a Better Workplace. That’s why we’ve literally written the book on it.

We’re excited to announce our e-book, The Ultimate Guide to a Better Workplace where you can learn more about what it takes to make each place a better place to work.

the ultimate guide to a better workplace

 

How to Develop Employees (No Matter Where You Work)

There is no one size fits all approach to development. Each company comes with its own challenges and objectives. The important thing, however, is that we seek to develop employees, no matter where we work. At PerkSpot, we believe a large part of success can be contributed to the ongoing training and development of our employees, both professionally and personally.
how to develop employees

Why do we develop?

We go to great lengths to ensure that each employee feels that he or she has room to grow at PerkSpot. Not only does this align with our company culture, but it’s also beneficial to our business. According to a Gallup poll, 70% of American employees don’t feel they’re working to their full potential. Employee development programs can improve upon that number. As an employee gains new skills, companies will see an increase in motivation, productivity and pride among employees.

How do we develop?

As we mentioned, employee development plans should be unique to your business. PerkSpot offers various ways for employees to learn and develop and we do it the right way. We strive to make employee development fun and beneficial – it should never feel like a chore. When done properly, employee development programs should feel like a great perk! For some suggestions on how to boost growth that’s right for your business, we recommend one of these tried and true ideas:

Interdepartmental Training

Did you know that only 31% of the US workforce receives formal training when they begin their job? Not only do we make sure a new employee feels comfortable in his or her new role when they start, but we also put an emphasis on training in other departments. In doing so, an employee can gain a full understanding of the company they’re working for. This makes their job easier, as well as the work they’re doing better. Everybody wins!

Peer-to-Peer Mentoring

Sometimes, an informal approach to mentorship is preferable, especially in a smaller company like ours! During the onboarding process, we assign each new hire a coffee buddy from a different department. The two employees will schedule a couple of coffee dates, preferably within the first few weeks. Even after an employee has settled into their new role, having a coffee buddy to chat with can be nice. Sometimes, we discuss projects we’re currently working on. Other times, we take up subjects like current hobbies and skills we’ve been enjoying. Not only does this allow employees to get to know each other outside of the office place, but it can also be a source of professional and personal inspiration for a fellow employee.

On-site Education

At PerkSpot, there’s only one thing better than the chance to learn – free food AND learning! We PerkSpotters love our Lunch & Learns, where we can gain useful insights into important projects our coworkers have been working on. Sometimes, it’s so easy to get wrapped up in our own tasks that we forget how vital each of our colleagues is to our company’s success. Lunch & Learns exist as a great reminder of this. Plus, PerkSpot provides lunch! How can you go wrong?

Professional Development Opportunities

Perhaps the most unique of our development offerings at PerkSpot is the professional sabbatical. Any employee who has been with PerkSpot for three years is given the opportunity to take two weeks of paid leave and a small stipend. Within that two weeks, the opportunities are endless! Anything you can find that will help you to develop skills and improve performance, both in your career and your personal life, are encouraged by PerkSpot. All we ask is that you return to the office refreshed and full of stories for us!

We work hard to cultivate a community of employees that are excited and motivated to improve on all facets of their life, and with the development programs PerkSpot offers, it’s not difficult! We hope these tips have inspired you to provide more avenues for employee development in ways that work for your business.

5 Tips for Creating the Best Employee Surveys

There are endless benefits to creating an employee survey to understand satisfaction levels throughout your workplace.

A survey allows you to discuss employee benefit plans, improve satisfaction and productivity, and increase employee retention rates. An employee survey can make an employee feel as though they are being given the opportunity to voice their opinion, and that you, as an HR professional, care about what they have to say. Here are five tips for getting the best results from your employee surveys!

Communicate and Encourage

An employee survey won’t be successful if it’s just an email sent to employees’ inboxes, without an introduction or explanation. Use your company’s communication channel to inform employees about the upcoming survey. Furthermore, impress upon employees that their responses will be valuable in helping to effect change within the company. Pre-survey communication will guarantee much higher numbers of participation, according to numerous studies.

Emphasize Anonymity

In conducting your employee survey, you want the most honest responses from employees. The only way to receive them is through an anonymous survey. Your employees may not feel comfortable openly sharing their opinions for fear of backlash. Not to mention, an anonymous survey puts all employees on a level playing field. With anonymity, no employee feels uncomfortable because of their age or position in the company. This means they will be more likely to offer opinions and suggestions for improvement. In reviewing responses, there is no bias coming from your end, so the results are more reliable. It’s a win-win!

Make it Easy

Your employees have a lot on their plates, so motivating them to complete a survey can be difficult. Keep this in mind when writing your survey. Don’t make it unnecessarily long – the whole point isn’t to distract employees or keep them from completing other work. The National Business Research Institute says 60 questions is the perfect length for your survey. Not so long that employees feel tired or bored, but long enough to give you the answers you’re looking for!

Ask the Right Questions

Make your questions simple. According to Inc., it’s a lot easier for an employee to answer a close-ended question versus long-form, written responses. Providing close-ended or multiple choice options makes quantifying results easier for you as well! Make your questions clear and understandable. Have a fellow colleague take a look at your survey and review it for readability. Another set of eyes is always a good idea, and it will ensure you have created the best survey for your employees.

Use the Results

A Forbes article reported a 30-40% average response rate for employee surveys. One of the main causes of this disappointing statistic? Employees believe that their responses won’t be considered or utilized to execute changes in their workplace. Reverse that belief by using employees’ feedback to make actual changes where you can. Share the results of the survey and any plans you may have developed for the future. This is a great way of showing employees that you’re taking their thoughts into account, and it will increase the response rate for later surveys.

An employee survey can give you insight into employee engagement, office culture, and job satisfaction among employees. Use these 5 tips to create an employee survey that is sure to deliver the best results!

4 Helpful Tools for the Best Open Enrollment Season

It’s that time of year again. The leaves are falling, the temps are dropping, and… you guessed it, open enrollment is here!

 

Open enrollment is one of the most important seasons for human resources professionals, as they seek to communicate changes to health care and retirement plans. This communication must be clear, concise and appropriate for your culture. While there is no one-size-fits-all approach to HR communication strategies, we’re sharing four helpful tools to help you communicate better this year.

4 Helpful Tools for Open Enrollment:

Quiz

One of the most clever ways to promote open enrollment in your office is an interactive quiz. Ask various questions about an employee’s wants and needs to direct them to a plan that is best suited for them. We love this idea because it makes open enrollment easy to digest for the employee and gives them actionable steps to take.

Chat Bots

Chatbots are also a great piece of technology that you can use to your advantage during the open enrollment season. Set up a chatbot to ask frequently asked questions like, “What is a deductible?”, “Is my spouse covered under this plan?”, and “What is my premium?”.

Videos

Many human resources professionals are utilizing videos to introduce high-level changes throughout their organization. Think about it. Which would you rather do? Read a long and confusing 5-page document, or watch a 5-minute video? Video is an increasingly popular medium for disseminating information, so why should open enrollment be any different?

People

While technology is invaluable, there is also a time and a place for people to come into the mix. Make sure managers are meeting with their team one-on-one to answer any questions. Provide training so they know how to answer any concerns employees might have, and make sure your HR team is available and willing to help. You may also be able to bring in your insurance broker to do a lot of the heavy lifting for you!

What tools are you utilizing during open enrollment and how have you found success in the past? Share with us in the comments.

Are Your Employees Actually Engaged?

Increased productivity, better retention, happier employees … do we have your attention yet? These are all things managers and HR officials should strive for, and they can all be achieved with one simple word – engagement.

What is employee engagement?

Employee engagement is vital to any company, large or small. It creates a network of employees that are more than just happy or satisfied, but who are genuinely committed to their company. Not only do engaged employees have a deep understanding of their company’s values, but their own personal values align with them. When you can achieve a strong compatibility between company and employee, you have reached peak engagement in your employees!

Why is it important?

Companies that report having engaged employees outperform those that report low engagement numbers by 147% in earnings per share. Employee engagement doesn’t just benefit your workers, but your company as a whole! If you’re hoping to get your numbers up as you finish the quarter, consider improving your engagement numbers first, and revenue will follow.

Studies show highly engaged employees are 87% less likely to leave their company than those feeling less engaged with their work. Yes, you read that right! An increase in employee engagement is just the thing to fix those retention numbers that keep dipping.

70% of workers don’t feel engaged at work, according to career experts at the Muse. Yikes! Reflecting on all the benefits of an engaged workforce, that’s a concerningly high statistic. Perhaps you’re thinking about your employees, and maybe even worrying about their engagement levels. Keep reading, because we break down how to measure and improve your employee engagement.

How do you know if your employees are engaged?

Here are some tell-tale signs that you can look for:

Proactivity
Engaged employees are proactive. Instead of sleepwalking through the first few hours of their morning, they jump into a new work day. These kinds of employees don’t wait for managers to give them tasks; they are self-motivated, seeking out ways to be productive and helpful throughout the office.

Communication
Engaged employees love to talk, and we don’t just mean water cooler chatter. (Although, that’s important too!) They keep managers and employees updated and informed with progress reports. They are open to both giving and receiving feedback. Eventually, an engaged employee can even become a great mentor for other employees, helping them step into their roles and improve their own levels of engagement.

Career Advancement
Career and company advancement is important to an engaged employee. Remaining stagnant at one level isn’t enough for them, and they will continue to look for ways to improve their output, as well as general company success. This is because they’re invested in the company, which is the most important sign of an engaged employee.

Engaged employees are essential to the wellbeing of a company. They help to create an environment that inspires other employees. If you’re concerned about the engagement levels of your employees, check out our recent post about everyday employee engagement tips that can have a big impact on your business.

Shocking Statistics: The State of the Workplace in 2018

2018 has proven to be an exciting year for employee engagement. As we ramp up our efforts to engage and retain more of our workforce, how are we doing?

Here are a few shocking statistics we think you should know about the state of the workplace in 2018 and a number of ways to combat them:

The Shocking Stat:

80% of workers feel stressed on the job.

The Solution: Implement Professional Development Opportunities

While it may seem counterintuitive to add more to an employee’s plate, 48% of employees say that investing in professional development is one of the highest-impact strategies to combating stress that their company can do. Providing opportunities for employees to learn and grow and investing in them as individuals can do wonders for their overall well-being.

Think this seems obvious? Maybe it is, but only 30% of employees say they have someone who encourages their development at work which could be a reason why we’re seeing 80% of the population pulling out their hair.

If you want to do more to encourage professional development at work, start here.

The Shocking Stat:

Of the 5 billion people on the planet, only 1.4 billion have a good job, and just 16% of those are engaged.

The Solution: Offer Competitive Benefits and Perks

Start by considering what makes a good job in the first place. According to 21% of Millennials, a good work environment is defined as one that offers incentives and perks.  Are your benefits competitive? Do your employees constantly stress about their physical or financial health?

Find ways to ease the burden by offering competitive benefits plans and/or a perks program to help employees stretch their paycheck.

The Shocking Stat:

89% of bosses believe employees quit for more money. The truth? Only 12% of employees actually leave for more money.

The Solution: Empower Leadership

If it’s not salary, what is the problem? Studies show that 75% of employees leave their job because of their boss. This could be because 58% of managers today have not received any form of management training.

Professional development should not be limited to lower level employees. Make sure you’re empowering your management teams to lead well. This means focusing on transparency and mentorship among your leaders and again, creating those opportunities for them to learn and grow as well.

The Shocking Stat:

12% of businesses are happy with their current level of employee engagement.

The Solution: Recognize, Reward, Retain

Although 90% of leaders think an engagement strategy would help, less than 25% actually have one. How can we expect to improve employee engagement without setting a real strategy in place?

One of the biggest ways to impact employee satisfaction and retention is with a simple “job well done”. It’s easy to forget to recognize employees’ achievements, but doing so can make or break employee happiness. In fact, 47% of employees say they would like to receive rewards spontaneously.

Creating strategies to reward and recognize employees, like PerkSpot’s recognition program, means making a difference for your employees and your business.

Want to find more solutions for your employee engagement strategies? Chat with us today about how PerkSpot could change the state of your workforce.

What Culture Is (and Isn’t)

We throw the word around a lot but many of us don’t really spend time thinking about what company culture really means. You may think of unlimited vacation days, ping pong tables, outings with coworkers, or fun office events. These things may be a part of your culture, but is that all there is to it? What makes a company culture good or bad? How do we define what culture is (and isn’t)?

Culture Is… the Feeling Before Work in the Morning

We all get the Sunday Scaries so we’re not talking about a total escape from the actual work aspect of your job. But, the way you feel before work in the morning does speak a lot to your company culture. Do you dread seeing people when you get to the office? Are you overwhelmed with pressure from your boss? A great company culture knows how to motivate you to be your best and gives you work that challenges you in the right ways. It means waking up in the morning with an excitement for what lies ahead and anticipation for your future at the company.

Culture Isn’t… All Play and No Work

Sure, ping pong tables and beer on tap are great and can be a piece of your culture, but they aren’t the true meat behind what makes a company a great place to work. Perhaps you notice that more people seem to be extending their lunches but the number of new projects is slowly dwindling. If that’s the case, you might be in danger of having a sinking culture. What started off as an opportunity to motivate employees has become a distraction and there may be something deeper going on beyond the surface. Maybe these perks are nothing more than workplace traps.

Culture Is… Freedom to Express Ideas and Concerns

True company culture values transparency and honesty in the workplace. You should have open forums to discuss ideas and opportunities to ensure employees are heard. Great company cultures don’t pretend like everything is going well when it isn’t. Great cultures embrace the challenges and find ways to create solutions. They know how to include employees in solving problems and moving the business forward.

Culture Isn’t… Meaningless Perks

There are some crazy perks out there. From breast milk shipping to helicopter rides, not all perks are created equal. That’s why it’s important to provide benefits and perks that will apply to every employee. Culture doesn’t mean adding to your long list of (unused and unwanted) company perks. Provide perks that matter to everyone. Because 48% of employees are worried about their current financial state, providing an employee discount program that puts cash back in your employees’ pockets is a great way to add perks that make an impact for any employee.

Culture Is… Saying Thank You

One of the best ways to create a great company culture is by saying two little words: thank you. In fact, 80% of employees said they are more motivated to stay at a job longer and work harder when they receive appreciation for their work. Cultures with built-in recognition programs know how to reward employees the right way.

How would you define culture and what makes your company culture great?

Fun Ideas for Work Birthdays

We love birthdays at PerkSpot. Maybe it’s because we genuinely love the people we work with and want to celebrate them … or maybe it’s the free donuts. If you’re looking for ways to celebrate your coworkers on their birthdays, we’ve got just the thing for you.

Here are 5 fun ideas for work birthdays:

Sweet Treats

Did we mention that we love donuts??? A classic PerkSpot celebration will always include these sweet treats the morning of the honoree’s birthday. If you work in a smaller office this is a great and simple way to show your appreciation for your employee. And since 66% of employees said they would leave a job if they felt unappreciated, this is no small gesture.

Decorate Their Workspace

Crepe paper streamers and colorful balloons can make any space feel like a party. If you lead the charge for work culture, purchase a few supplies for every team at the beginning of the year with a list of their team members’ birthdays. By delegating, you don’t have to spend every day decorating and you’ll give each team an opportunity to give back to their coworker in a meaningful way.

Send Them Something Special

Wouldn’t it be great if you could give every employee a raise or a bonus on their birthday? For most businesses, that is simply not a reality. But, you can send them something monetary that is both meaningful and timely. PerkSpot’s Rewards and Recognition Program enables clients to send credits to employees for birthdays and anniversaries (or just because) that they can spend on the gift card of their choice. With over 200 brands to choose from, you don’t have to guess at what your employee wants or needs, and can send these credits along with a meaningful note.

Give Them The Day Off

While only 84% of employees actually get paid time off, 32% of them are actually afraid to use it. Give them the day off to spend with friends, family, or just relaxing at home. This is a great way to show your employees that you see how hard they work and know that they deserve a break. They’ll come back refreshed and energized with a new appreciation for where they work.

Make It Personal

Remember the days when people would actually write in birthday cards? Take it old-school and write a special note to the employee, or have your CEO or an executive write one. Spend 5 minutes to think about your employee and their contribution. You’ll be reminded of what a great workforce you have and they’ll be rewarded with lots of fuzzy feelings.

Do you celebrate birthdays at your office? Tell us your method in the comments or share it on Facebook!